Services

Reduce machine downtime

Increase your revenue

Drive reliability

From on-demand repairs to scheduled maintenance, we’ve 
got you covered

Your customers have a need for speed and reliability, 
our wide range of services are designed to give you 
the power to please and keep your customers 
coming back.  

Electrical install, maintenance and repair

With experience working alongside some of the biggest names in fast food, we understand that excellence is the only option when it comes to data and electrical support. As a one-stop shop, we handle everything from the initial build to ongoing support, ensuring seamless service every step of the way.

Refrigeration + Air conditioning

We provide refrigeration and air conditioning repairs, keeping your equipment running efficiently when you need it most. From walk-in coolers to HVAC systems, our skilled technicians offer fast, reliable service to ensure your kitchen stays cool, compliant, and fully operational.

Catering equipment repairs

We specialise in fast, reliable catering equipment repairs for the fast food industry. With expert technicians and a commitment to minimising downtime, we ensure your kitchen stays up and running, so you can focus on serving your customers.

Beverage and water filtration

Reliable beverage and water filtration systems are essential for delivering clean, great-tasting drinks in the fast food industry. Our expert technicians handle both installation and repairs, ensuring your systems run smoothly from day one. Whether you’re setting up new equipment or need a quick fix, we’ll help you maintain the quality and consistency your customers expect.

Data + Digital + Signage

ECR Australia boasts extensive experience in digital menu boards, signage, POS systems, and self-order kiosks. Trusted by some of Australia’s biggest QSR brands, our team assists QSRs with everything from drive-thru electrical menu boards to comprehensive signage systems. We also leverage data analytics to optimize menu performance and enhance customer engagement, ensuring your business thrives in a competitive landscape.

Find out why our customers love us

For over 10 years, the ECR team has provided us with consistently reliable and high-quality service. Rick, Shane, and Nick always go above and beyond, no matter the size of the project or the deadline we are working against. Their commitment and professionalism make every project run smoothly and efficiently.

Scott Gordon
Construction | McDonald’s Australia Limited

The team at ECR have always set the standard for restaurants electrical, refrigeration and equipment requirements. ECR's deep understanding of their customers' businesses, allows them to best serve the often urgent requirements of restaurants in addition to providing trusted industry advice, product and service. Their ability to operate at scale means they're able to assist with major rollout programs with QSRs across Australia and New Zealand.

Adrian Dunwoodie
H+K International

I am pleased to share my experience working with ECR Australia as a subcontractor to Coates for over 5 years. Their teams consistently deliver exceptional service and professionalism, all while maintaining competitive pricing within the industry.

Nick MacDonald
Coates Group

ECR Australia has consistently demonstrated reliability and professionalism in every project we've collaborated on. Their team seamlessly manages to deliver high-quality services across multiple clients, ensuring that deadlines are met without compromising on attention to detail.

Daniel Phillips
Certeq

As a 24-hour business, we can experience equipment and technical issues at any time of the day or night, so having a reliable service agent is crucial to maintaining our equipment. Experienced technicians, transparent costs and 24 hour service, ECR is a great addition as a service agent to any business.

Jess Biagioni
Haydar Pty Ltd

Franke Australia highly recommends service agent ECR for all service-related tasks, installations including commissioning of equipment and for support & advice. Shane, Rick and the entire ECR Team always go out of their way to support both the OEM and the end customers. They offer a high level of service and are a huge asset for Franke Australia.

Philip Jobling
Franke Foodservice Systems